Legal notice.

1. Who publishes this site

keykem.com, the client space and the partner space at [portal address] are published by [company name, S.r.l.], an Italian limited company that trades as Keykem.

We work only with businesses and professionals. Our terms of service, privacy notice and cookie notice are linked at the bottom of every page.

2. Hosting

keykem.com, the client and partner spaces, and the websites we build for our clients are hosted by [hosting provider and country], [hosting provider address].

The data behind them (accounts, files and databases) is stored in the European Union, with [data storage provider, region and country]. Our privacy notice lists every provider that handles personal data for us.

3. Contact

• General questions: [email address] or [phone number].
• Clients: through your client space, or at [client support email address].
• Partners: [partner support email address].
• Personal data and privacy: [privacy email address].
• Illegal content: [content report email address] (see section 5).
• Security problems: [security email address] (see section 6).
• Formal notices: our certified email (PEC) [PEC address], or by post to our registered office.

We reply within one working day, in English or French.

4. Intellectual property

Everything on keykem.com is ours or used with permission. That includes the texts, the design, the illustrations and photographs, the K logo, the code, and the client and partner spaces.

The name Keykem and the K logo identify our business. [trade mark registration details, if any]

You may:

• link to any page of this site;
• quote a short passage, with credit to Keykem;
• share our pages on social media.

Without our written permission, you may not:

• copy the design, the texts or the images, in whole or in part;
• use our name or logo in a way that suggests we work with you or endorse you (partners follow the partner terms);
• collect the site's content automatically, or use it for text and data mining, including training AI models. We reserve this right under EU copyright law.

The client work we show belongs to those businesses and appears with their permission. Some fonts, photographs and icons are licensed to us by third parties. Those licences do not pass to you.

5. Reporting illegal content

We host the websites of the businesses we work for. If you find something on keykem.com or on a site we host that you believe is illegal, please tell us. This includes content that infringes your copyright or your trade mark.

Write to [content report email address] or use the form at [report form address]. Please include:

1. the exact web address (URL) of the content;
2. why you believe it is illegal, as precisely as you can;
3. your name and email address (you can leave these out if your report is about child sexual abuse material);
4. a statement that you believe in good faith that your report is accurate and complete.

What happens next:

• we confirm that we have your report;
• a person reviews it promptly, carefully and fairly; we do not decide by automated means;
• we act where the law requires, and only as far as needed;
• we tell you what we decided and how you can challenge it;
• if we remove or restrict content, we tell the business that published it why, and how it can challenge our decision.

Authorities, clients and other users of our services can reach our single point of contact at [authority contact email address]. We accept messages in English, French and Italian.

These steps follow the EU Digital Services Act. They do not affect anyone's right to go to court.

6. Reporting a security problem

If you find a security weakness in keykem.com, the client or partner space, or a site we host, write to [security email address]. Tell us what you found and how to reproduce it.

• Give us reasonable time to fix it before you make it public.
• Do not access, change or keep other people's data. Do not disrupt our services.

We reply within [reply time: 2 working days — to confirm] and keep you informed until the problem is fixed. We will not take legal action over research done in good faith within these rules. [to confirm by counsel]

7. Information on this site

We keep this site accurate and current. It describes our services in general. Your own plan, price and timeline are the ones in your written quote.

Links to other sites are there to help you. We do not control those sites and are not responsible for them.

Last updated [date].